Improving soft skills
Soft skills such as adaptability, collaboration, conflict resolution, critical thinking and communication are essential to a successful workplace. When employees struggle in these important areas, it can result in ineffective teams and a lack of progress. Rather than letting frustration take over, managers and human resources professionals can take steps to help employees develop soft skills. This practical and enlightening presentation outlines the process for helping employees improve their abilities to embrace change and work well with others, leading to improved business culture, productivity and employee performance.
What you'll learn
- Understand what soft skills are and their significance in the workplace
- Learn how to identify employees who are struggling with soft skills
- Identify ways managers can help employees improve their abilities to adapt, resolve conflict, communicate and collaborate
Who should watch
- Business leaders and managers
- Human resources professionals